Human Resources in the Hotel Paris Essay Example | Topics and Well Written Essays - 500 words

Human Resources in the Hotel Paris - Essay ExampleThe gap is 1 of alignment between larger company strategy of superscript service and superior customer experience, on the one hand, and how the company at present compensates its employees, which does non ineluctably bring out the best out of those employees (The Hotel Paris Case Freedman and Kosova 1-4).There is a disconnect between what the company hopes to achieve, which is establishing the hotel as providing superior guest service, on the one hand, and on the other hand the way the company in general just corrects average wages in coincidence to the industry, and in some cases pays lower than average industry wages for some of the roles. The challenge is in aligning pay levels with the crafted strategy to provide differentiated, superior hotel services to guests, in comparison to the industry level of services. This strategy is hoped to elevate company profitability and viability in the long term, but the current employee co mpensation strategy of give employees just what the industry pays on average will not help the company achieve its larger goals (The Hotel Paris Case Freedman and Kosova 1-4).Tied to salaries, at that place is a disconnect between what the company wants to achieve, superior service, and the way the current compensation strategy pays employees the same way regardless of performance. Superior service actor superior employee performance, but at present employees have no motivation or reason to perform, given that pay is not tied to the way they do their work. There are no incentives in place to reward good work. Moreover, the current pay strategy does not stimulate interest from top performers in the industry to go work for Hotel Paris, because there are no incentives to work hard in order to move ahead. The current pay strategy may have encouraged mediocre employees to stay (The Hotel Paris Case Freedman and Kosova 1-4).There is obviously a price to pay for superior service, and t hat price is employee pay that is on par or superior to what the industry pays. Superior pay may mean a compensation package that is superior, and not just necessarily based on gross financial pay.